Refund policy

If for some reason you are unhappy with our product, please get in touch and let us know why. If there is a genuine problem, we will not hesitate to send you out a new bottle. Please note that some of our winemaking practices differ from grape winemaking, like other wines there will be seasonal differences between vintages, and like grape wine, a lot of our wines are not made to actually taste like the fruit they were made from. This means they might not look, act or taste like other more conventionally made wine. Products could be naturally cloudy or have a bit more sparkle than expected.